Process automation
The process runs itself as far as it can, and stops where it needs a person
Purchasing, onboarding, access release, discount approval. The flow executes, stops at the gate, the manager approves from their phone, and who approved what is on record.
The problem
The process exists on paper and happens in a spreadsheet, an email thread and a chat group. When the auditor asks who approved the March purchase, the answer takes three days to assemble, when it is found at all.
In action
See it happen
- Request flow
- Approval by phone
- Execution
- Who approved
What it does
What your team stops doing
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Executes
The flow does the repeatable part: it takes the request, checks the systems you already have and moves on, from purchasing to access release.
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Asks for approval
When the decision belongs to a person, the flow stops and the question reaches the phone of whoever holds the authority for it.
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Chases the deadline
Deadline, reminder and a rule for when nobody answers. The request does not sit waiting for someone to remember.
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Records
Every step is recorded, with who approved what, in the format the auditor asks for.
In practice
In production at Grupo NTK
Process Automation runs today at Grupo NTK, alongside the other six solutions. What seven years of modernization changed is in the case.
What you get
What ends up running in your environment
- A survey of the process as it actually happens, in spreadsheets and email
- A workflow orchestrator deployed on your server, integrated with the systems you already have
- Approval with verified identity: only someone with authority for that item can approve
- Deadline, reminder, and what happens when nobody answers
- A record of every step, in the format the auditor asks for
- Monthly follow-up of the flows, with an alert when one stops working
How it works
From request to record, step by step
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We map the process
As it really happens: in spreadsheets, email and chat groups.
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The flow executes
On your server, integrated with the systems you already have.
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Whoever has the authority approves
From their phone. With no answer, the deadline and reminder rule applies.
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It records, we follow up
Everything is recorded, and every month we check that no flow has stopped working.
The flow runs on its own up to the point where someone has to decide. And who decided is on record.